Damage management

Damage management in one tap: every scratch on record.

Tap the vehicle sketch, add photos and walk around the car with your customer. Every damage is recorded before it turns into an argument.

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“That scratch was already there.”

Every rental operator has heard it. Without clean records, it comes down to your word against theirs.

The paper form is unreadable or missing.
Photos are scattered across someone’s phone.
Nobody remembers which damage belongs to which rental.

How it works at the vehicle

Step 1

Tap the damage

Pick the left, right, front, rear or interior view and tap the spot.
Step 2

Add details

Name, severity and photos. Only the damage name is required.
Step 3

Check it together

In the customer walkaround you go around the vehicle together and the customer confirms each damage.
Step 4

Sign

The customer signs on site or by link, and the report is secured.

Everything about a damage in one place

Sketch for each vehicle type

Damage goes on a sketch that matches your vehicle type, not on a generic car.

Complete history

Known damage carries over automatically to every handover.

New damage at a glance

At return, Yourenti shows you which damage points were added since handover.

Repair status

Track whether a damage is in the workshop, repaired or not repaired.

Damage report as PDF

Photos, description, location and date in a finished report for your customer, workshop or insurer.

Timestamp and verification report

Signed reports receive an eIDAS-compliant timestamp. The verification report shows when the document was created and that it has not been changed since.

Paper or Yourenti?

Paper and phone photos

Damage is noted down somewhere
Photos with no link to the rental
You dig out old damage yourself
Paper signature, if nobody forgets it

Yourenti

Damage sits exactly on the sketch
Photos attached to the damage and the booking
Old damage is there at every handover
Digital signature with timestamp and verification report

Damage management FAQ

How do I record a damage in Yourenti?

Open the vehicle in the app, choose the right view and tap the spot on the sketch. Then give it a name and add severity, photos and the related booking if needed.

Does Yourenti detect new damage automatically?

Yourenti does not analyse photos. You record damage yourself on the sketch. At return, the app shows you which damage points were added since handover.

What is the customer walkaround?

At handover you go around the vehicle together, station by station. The customer sees all recorded damage and confirms it, which leaves less to argue about at return.

What helps if a customer disputes a damage?

You have the signed report with sketch and photos. The eIDAS-compliant timestamp and verification report show when the document was created and that it was not changed afterwards. This does not replace legal advice.

Which vehicles does it work for?

Cars, vans, sports cars, motorhomes and campers. You set the sketch per vehicle type. Yourenti runs as an app on iOS and Android and in the browser.

No more “that was already there”.

Try Yourenti free for 14 days or get a 30-minute walkthrough.